Contact us

Our Customer Care Team is available Monday-Friday 9am-6pm to answer any order and service-related enquiries. We love helping our customers, get in touch with us anytime and we will be happy to answer your question. We also love to hear your feedback.

Manage your order using our ‘My Account/ Orders’. If you don’t have an account, please click here.

For information on how to return a product please click here.

Online Support
To contact our Customer Care Team, please send an email to Here you can tell us which order you are referring to. Alternatively, you can send an sms to (361) 524-1087.

Mon-Fri (9:00am – 6:00pm)
Sat-Sun (Off)

TracyCosmetic’s Address:
1302 Scio Dr, Duncanville, TX 75116, USA